d999 Privacy Policy

1 Introduction and Purpose

d999's Privacy Policy applies to all players, visitors, and registered users of our platform. The purpose of this policy is to openly explain how we collect your personal data, why we use it, how long we retain it, and what rights you have.

By continuing to use the d999.fit website and its related services, you are considered to have accepted the terms of this policy. If you disagree with any part of the policy, please stop using the software and services and contact us at the contact address provided.

2 Types of Data Collected

2.1 Registration and Account Creation

When you create an account at d999, we collect the following information—

• Full name
• Email address
• Phone number
• Date of birth (for age verification)
• Password (stored only in encrypted hash form)

2.2 Payment-Related Data

For financial transactions carried out through KBZPay, Wave Money, AYA Pay, or CB Pay, only the contact number and payment reference number are collected for transaction verification purposes. We do not store card numbers or bank PINs.

2.3 Usage Data

The following technical data related to platform usage is collected automatically—

• IP address
• Browser type and version
• Mobile device model
• Login time and duration
• Pages viewed and links clicked
• Cookies and session data

3 How Your Information Is Used

We use the personal information we collect only for the following purposes—

• To manage your account and provide our services
• To process deposit and withdrawal verifications and transfers
• To verify age (21+ only)
• To handle play history and bonus entitlements
• To prevent fraudulent financial activity (AML checks)
• To provide 24/7 customer support
• To carry out technical improvements for the platform
• To prevent fraudulent play and promote responsible gaming

We will never sell, rent, or disclose your personal information to third parties outside of the original stated purposes.

4 Information Sharing and Disclosure

4.1 Service Providers

We work with trusted third-party service providers to operate the platform. They are permitted to handle your data only as directed by us. Data protection agreements are in place with all of them.

4.2 Legal Requirements

If we receive a lawful request, or if disclosure is strictly necessary for legal protection, we may disclose your data in accordance with the law. Where possible, we will notify you in such cases.

4.3 Security Purposes

We have the right to conduct data checks to detect and prevent fraud, unauthorized access, or any activity that could cause harm to the platform.

5 Cookies and Tracking Technology

The d999 website uses cookies. Cookies are small data files stored in your browser that we use to improve our services—

• Essential Cookies: Required for session management and security
• Functional Cookies: To remember your language preference and login status
• Analytics Cookies: To understand how the platform is used and make improvements

You can decline cookies through your browser settings. Please be aware that some platform features may not work properly if you do.

6 Data Security and Protection

d999 applies industry-standard technical and administrative controls to protect your personal information—

• Data transmission is protected with SSL/TLS encryption
• Passwords are encrypted and stored using Bcrypt hashing
• Database access is restricted to designated staff and systems only
• Regular security audits are conducted
• Systems are in place to monitor and detect unauthorized access attempts

No company can guarantee 100% security on any computer system. However, we are committed to providing the best protection we can.

7 Data Retention Period

We retain personal information only until the purpose is fulfilled or the legal requirement expires—

• Active account data — for as long as the account exists
• Financial records — for a set period from the date of the transaction
• Support communication records — deleted without delay after your issue is resolved
• After account closure — may be retained for as long as necessary to meet legal obligations

8 Your Rights

Every player using d999's services has the following rights regarding their personal information—

• Right to Access: You can view the data we hold about you
• Right to Rectification: You can request that inaccurate data be corrected
• Right to Erasure: You can request that your data be deleted, provided it does not conflict with legal requirements
• Right to Restriction: You can request that we limit how your data is processed for certain purposes
• Right to Portability: You can receive your data in a readable format
• Right to Complain: You can file a complaint about data handling by contacting [email protected]

To exercise these rights, contact [email protected] and submit your request. We will respond promptly after receiving it.

9 Protection of Minors

d999 services are for adults aged 21+ only. We do not knowingly collect personal data from underage individuals. If we discover that a child's data has been collected by mistake, we will delete it immediately and conduct a follow-up review.

10 Policy Updates

We may update this privacy policy from time to time. If significant changes are made, we will post a clear notice on the d999 website and update the "Last Revised" date of the policy. Continued use of the platform after the notice is posted means you accept the revised policy.

If you have questions about any changes we make, you can reach us via 24/7 Live Chat or at [email protected].

11 Contact Information

If you have any questions or requests regarding this privacy policy, please contact the d999 customer support team through the following channels—

• 24/7 Live Chat — Instant replies in Myanmar language
• Email: [email protected]

All communications are handled in Myanmar Standard Time (MMT, UTC+6:30).